Privacy Policy (POPIA Compliance)

Last Updated: 19 July 2025

La‑Vern’s Bakery (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa. This policy explains how we collect, use, store, and safeguard your personal information when you interact with us.

📌 1. Information We Collect

We may collect the following personal information when you engage with us:

• Name and surname

• Contact numbers (phone, WhatsApp)

• Email address

• Physical address for deliveries

• Order details and preferences

• Payment information (where applicable)

📌 2. How We Use Your Information

We use your information for purposes including:
✅ Processing and fulfilling your orders
✅ Communicating with you about orders, enquiries, or special offers
✅ Arranging deliveries or collections
✅ Improving our products and services
✅ Complying with legal and regulatory requirements

We will only process personal information for the purposes it was collected and with your consent where required.

📌 3. Sharing of Information

We do not sell or rent your personal information to third parties.
We may share your details only with:

• Delivery partners to fulfill your order

• Service providers who help us operate our business (under confidentiality agreements)

• Where required by law or regulation

📌 4. Data Storage & Security

Your information is stored securely and we take reasonable technical and organisational measures to protect it against loss, theft, unauthorised access, or disclosure.

📌 5. Your Rights Under POPIA

You have the right to:
✅ Access the personal information we hold about you
✅ Request correction or deletion of inaccurate information
✅ Object to or limit certain types of processing
✅ Withdraw your consent at any time

To exercise these rights, please contact us using the details below.

📌 6. Retention of Information

We will keep your information only as long as necessary to fulfil the purposes outlined in this policy or as required by law.

📌 7. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
📞 082 089 7222
📧 lavernphala111@gmail.com
📍 2902 Ext 02, Leseding Township, Vaalwater, Limpopo, 0530

By using our services, you agree to the terms of this Privacy Policy.
La‑Vern’s Bakery – We Bake, We Refine, We Perfect.